6 Best Places for STI and STD Treatment Online in 2024

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Looking to skip the waiting room? Here are your options for STI treatments online — with or without testing.

A quick look at the best places to get STI treatment online

• Best for video calls: Everlywell | Skip to review
• Best for private messaging only: Wisp | Skip to review
• Best for partner treatment: CallOnDoc | Skip to review
• Best for membership: LifeMD | Skip to review
• Best for unlimited telehealth messaging: PlushCare | Skip to review
• Best for at-home testing: Planned Parenthood | Skip to review

If you’re dealing with a sexually transmitted infection (STI), you have options for treatment. While you can visit a healthcare professional in person for an evaluation and prescription, you can also get a prescription online.

Some platforms even allow you to skip virtual consultations and testing, while others connect you to doctors via video call so you can quickly ask questions and get real-time answers.

Keep in mind that these services offer one-time prescriptions for certain STI treatments, largely antibiotics.

Those who need antivirals as long-term forms of therapy for sexually transmitted diseases (STDs) will need to follow up with a healthcare professional to build a management plan.

How we chose

While searching for the best online STI treatments, we kept a few important factors in mind:

• Convenience: We include options that allow you to fill out forms in about 15 minutes at most, with many platforms offering express, same-day appointments and prescriptions.
• Pricing: Some platforms on our list accept insurance, while others have out-of-pocket fees only. Most picks have a price and plan for both.
• Extras: Some options include prescription discount cards, free family membership, unlimited telehealth messaging, and treatment discounts for your sexual partner.
• Reviews: We scoured reviews to make sure each platform was well rated by customers.

Additionally, our team of experts has vetted each service on our list.

Healthline’s picks for the best places to get STI treatment online

Best for video calls

Everlywell

• Consultation fee: $10–$50 with insurance, $79 without insurance
• Insurance accepted: yes
• STIs treated: chlamydia, gonorrhea, and trichomoniasis

Everlywell allows you to connect with a licensed, board certified nurse practitioner via video call in just 2 hours or less.

First, you’ll create a health profile and do a quick insurance check if you plan to pay through insurance. If you don’t have insurance, you can go the cash-pay route, which is $79. The company also accepts health savings accounts (HSAs) and flexible spending accounts (FSAs) if you have them.

During your video call, typically lasting 20–30 minutes, you’ll talk through your concerns and medical history, and the clinician will go over your next steps based on your symptoms and exposure history. If the healthcare professional determines that you need STI treatment with antibiotics or antiviral drugs, they can send a one-time prescription directly to your local pharmacy.

The company says your clinician will also offer a personalized care plan that may involve lab testing, STD screening, and lifestyle recommendations.

Keep in mind that your insurance plan might cover recommended lab tests, but these may require in-person testing. Be sure to check with your insurance company about coverage for in-person testing.

Or, depending on your symptoms, you may consider purchasing one of Everylwell’s at-home STD tests, which do not involve visiting an in-person lab but do require at an additional fee.

Pros

• accepts insurance
• also offers at-home STI tests, acting as a one-stop service provider

Cons

• only available Monday through Friday

Get started with Everlywell

Best for private messaging only

Wisp

• Consultation fee: $39
• Insurance accepted: no
• STIs treated: chlamydia, gonorrhea, trichomoniasis

Some people prefer to skip phone or video consultations for STI treatment when it’s possible.

If you’d rather quickly message a medical professional online about your concerns, Wisp allows you that discreet and private option.

The company offers online treatment specifically for chlamydia, gonorrhea, and trichomoniasis — all of which are very common and easily treated with antibiotics.

With Wisp, you’ll pay a one-time consultation fee of $39; the company does not accept insurance.

First, you’ll create an online profile and describe your symptoms or select the medication you believe should help. Wisp offers two antibiotic treatment options: metrodinazole, and azithromycin & cefixime. A doctor will privately message you back 2–3 hours later, outlining your options.

If the doctor does not send a prescription for you to your local pharmacy, they may give you a lab referral to get an STI test. You’ll need to check out possible insurance coverage or out-of-pocket options to learn your actual costs.

Pros

• can be used without a video visit

Cons

• does not accept insurance

Get started with Wisp

Best for partner treatment

CallOnDoc

• Consultation fee: $39–$59
• Insurance accepted: no
• STIs treated: gonorrhea, chlamydia, trichomoniasis, urethritis, syphilis, mycoplasma, ureaplasma, and herpes

CallOnDoc is another excellent option for receiving a prescription for an STI without any phone calls or video chats. Plus, the platform offers your sexual partner 50% off their treatment once they consent to it.

To get started, you’ll fill out a form that takes approximately 10 minutes to complete. CallOnDoc reviews your symptoms and sends a prescription (if applicable) to your local pharmacy within 1–2 hours.

Pricing depends on which STIs you believe you may have — in fact, you get started by selecting the likely STI and filling out the relevant form. If you’re not sure which STI you may have, select the “unsure” form option, which is $59.

This platform offers prescriptions for many STIs. They also offer HIV prevention medication and treatments for bacterial vaginosis (BV) and urinary tract infections (UTIs).

You can also get herpes treatment. However, keep in mind that there is no cure for herpes. While this platform can get you started with medication, you’ll need consistent visits to a healthcare professional for continual management.

Finally, for some STIs, such as syphillis, you may need to get tested before a healthcare professional can prescribe medication.

CallOnDoc is available 7 days a week, including nights and holidays.

Pros

• offers a reduced cost option for a sexual partner
• available 7 days a week

Cons

• does not accept insurance

Get started with CallOnDoc

Best for membership

LifeMD

• Consultation fee: $99+ monthly memberships
• Insurance accepted: no
• STIs treated: chlamydia, gonorrhea, genital herpes

LifeMD is a membership service that offers access to doctors for a variety of health concerns, from acne to heart disease, STIs, and more.

Please be reminded that this membership is not intended to replace an insurance plan. If you’re looking to join a monthly plan for video chats with doctors who can order lab work and send prescriptions to your pharmacy for more than just STIs, you may consider joining.

Be aware that LifeMD requires STI testing before sending any necessary prescription to your local pharmacy.

The company also says that you can cancel your membership at any time.

Pros

• monthly membership allows access to other services as well

Cons

• does not accept insurance
• requires STI testing before treatment

Best for unlimited telehealth messaging

PlushCare

• Consultation fee: $16.99 monthly plus copay, $16.99 monthly plus $129 visits without insurance
• Insurance accepted: yes
• STIs treated: herpes, chlamydia, and more

PlushCare is another membership service option offering access to online prescriptions, urgent care, mental health care, and weight loss assistance.

While LifeMD does not accept insurance, PlushCare does accept insurance. Though insurance is not required to receive services, it does affect the costs of visits.

PlushCare connects you with healthcare professionals on your computer or smartphone, a convenience that can help ensure you’re able to attend your consultations.

Some perks of using a platform like PlushCare include same-day appointments 7 days a week, free memberships for family members, a prescription discount card, and unlimited messaging with your care team.

It’s important to note that, unlike most other options on our list, PlushCare requires an STI test panel before sending a prescription to your pharmacy.

Pros

• monthly membership allows access to other services as well
• accepts insurance

Cons

• requires STI test before treatment

Get started with PlushCare

Best for at-home testing

Planned Parenthood

• Consultation fee: varies depending on insurance status and income
• Insurance accepted: yes
• STIs treated: varies

Many Planned Parenthood centers offer virtual STI testing, which should be in-network for most insurance plans. If you’re uninsured, Planned Parenthood has reduced or no-cost options available.

You can get started by visiting the Planned Parenthood Center website (based on a location nearest to you) and requesting a telehealth visit. You’ll be sent a testing kit with which you’ll collect your own sample at home and send it back using the provided mailing label.

If you have a positive test result, Planned Parenthood will contact you to discuss the next steps, which may include treatment. Remember that the specifics of this process may vary depending on your state, so it’s always a good idea to contact your local Planned Parenthood for more information on the testing and treatment options available to you.

Pros

• low or no-cost options available
• requires STI test

Cons

• available treatments may vary depending on your state

Get started with Planned Parenthood

Comparison of the best STI treatment online

How are STIs treated?

STIs that can be treated with antibiotics include:

• syphilis
• gonorrhoea
• chlamydia
• trichomoniasis

Some STIs are viral and cannot be cured with antibiotics. However, they can be managed through antiviral medications. Viral STIs include:

• herpes simplex virus (HSV)
• human papillomavirus (HPV)

Both antibiotics and antivirals require prescriptions.

Do you have to get tested for an STI before getting treatment?

If you opt for online STI treatment, you can often receive a prescription by discussing your symptoms, medical history, and exposure with the online clinician.

Sometimes, the clinician may decide you need STI screening, which means having to wait for test results before receiving your prescription. This largely depends on the company you choose. Our list includes some options that skip testing and some that require it.

Going to a doctor vs. online treatment for STIs

Online STI treatment can be convenient. You can chat virtually with a healthcare professional about your symptoms and then head to your local pharmacy if they decide you need a prescription. Sometimes you’ll simply fill out a form without talking with anyone directly.

However, the online healthcare professional might suggest STI testing, which may mean going to an in-person health facility.

However, depending on your symptoms, you may opt for at-home STI testing, which requires you to take your own sample. Then you’ll need to send your sample to a lab and wait a few days before getting your results. Insurance typically does not cover these tests, but some accept FSAs or HSAs.

Still, if you request a telehealth visit through your nearest Planned Parenthood center, you can test from home with a kit they send out, which may be covered by insurance or may come at a lowered cost if you qualify.

Keep in mind that if an online healthcare professional suspects your symptoms are not treatable with antibiotics or antiviral drugs or you are already experiencing chronic symptoms, it’s best to visit a doctor in person.

Some viral STDs, such as HPV and HSV, may require short- or long-term management. Other viral infections, such as hepatitis B and HIV, require ongoing antiviral treatment and monitoring.

In those cases, you’ll need to visit an in-person healthcare professional to create a management plan and for routine follow-up visits.

Frequently asked questions about STI treatment

Can I get antibiotics online for STIs?

Yes. All the options on our list offer antibiotics if it’s determined they’re needed to treat an STI. The antibiotics are sent to your local pharmacy for pickup.

Can I get medication for STIs over the counter?

Some over-the-counter (OTC) medications may help ease STI symptoms. However, they cannot treat STIs. Instead, you’ll need a prescription medication.

Can I treat an STI without going to the doctor?

Yes. You can connect with a healthcare professional online to discuss treatment options for your sexual health concerns, including prescription medications.

This process involves telehealth messaging or video calls, or online forms describing your symptoms. Some platforms offer same-day treatments.

Where can I get STI treatment for free?

You may find free STI testing and treatment at your local health department or community health center. Costs depends on a few factors, including insurance status and income. You can always call before visiting to see if you’re eligible for free or low cost treatment. Check out our guide for free and lower cost STD testing locations in all 50 states and Washington, D.C.

Takeaway

STI treatment is available online through certain telehealth providers. You can get a prescription from a healthcare professional and pick it up from your local pharmacy.

Keep in mind that some STIs may require a healthcare professional to provide in-person treatment.